Top Benefits Of Telemedicine For Patients

We’ve all been there — feeling lethargic, moody and irritable while sick as we drag ourselves out of the home to visit a doctor.

So, if you’re feeling under the weather and don’t want to visit a clinic, why don’t we bring the doctor to you? Thanks to technology, telemedicine provides an opportunity to consult a doctor without having to leave the comfort of your home.


The Rise of Telemedicine in Southeast Asia

Telemedicine is on the rise in Southeast Asia, especially during the COVID-19 situation. Under these circumstances, telemedicine has become the “new normal” in the healthcare industry.

This kind of technology has come in handy by bridging the gap between healthcare professionals and patients through the introduction of telemedicine apps such as Doctor Anywhere, WhiteCoat, BookDoc and DOC2US. These are some of the go-to telemedicine services in Singapore and Malaysia.

After all, one of the most significant benefits of telemedicine is convenience. More and more consumers are consulting with doctors online and receiving prescribed medications on the very same day at their doorstep.

But, before we venture into the benefits, let’s take a quick look at what is telemedicine.

What is Telemedicine?

What is telemedicine

Telemedicine is a type of practice that uses technology to deliver medicine and care at a distance. It’s a remote setting that offers a wide range of medical care services for patients.

It utilises the internet, video, voice conferencing, and other telecommunications technologies. This concept of consultation is perfect for managing medical care appointments, consultations, prescriptions, diagnostics and many more.

Not only it is becoming a game-changer for healthcare practices but also engages better with patients and improve efficiencies.

Top 5 Telemedicine Benefits

Flexible and Convenience

The most apparent benefit of telemedicine is none other than bringing convenience to you. As a patient, you don’t have to waste time travelling to the clinic and wait long hours.

With telemedicine, you can connect to a doctor within minutes and seek a medical consultation over a video call, allowing you to receive advice or treatment in a shorter time.

Even if you have weak immune systems or mobility challenges, telemedicine can be a helping hand in medical care from appointments to consultations, prescriptions, diagnostics, specialist referral, and more — at anywhere, anytime.

All in all, telemedicine is here to support, not replace, traditional medical cares.

Accessible care to your family, children and elders

With telemedicine, it has given a fantastic opportunity for families to conduct remote consultation, treatment, and diagnosis of medical problems.

After all, many of us have responsibilities in caring for our children or elders. Bringing them along can be nerve-racking or impractical. Fortunately, telemedicine solves this challenge by facilitating two-way interaction between the patient and healthcare professional. They can seek general consultations with doctors and receive prescription medicine after a telemedicine visit.

However, certain services, such as vaccinations or health screenings, need to be done physically. But with telemedicine, you can skip the line with online bookings with the tough of a finger.

Higher quality care and easy management

Telemedicine is particularly beneficial for patients who are looking for higher quality care and easy supervision of their chronic conditions such as diabetes.

Telemedicine platforms can be used to communicate with doctors, dentists, specialists, request instant prescription refills, as well as review test summaries and results. It can also be used to schedule and remind appointments.

People, especially with chronic illness, benefit greatly from these services. For example, patients can use at-home devices such as blood glucose monitors and upload the data into a telemedicine app. It enables a general practitioner or specialist to monitor your health remotely.

But again, telemedicine can’t wholly replace in-person visits, especially for those who require annual checkups or physical exams for more serious chronic conditions.

Immediate access from consults to specialists

With telemedicine, a general practitioner can immediately refer patients to medical specialists or hospitals. This makes it easy for patients as it prevents unnecessary in-person referrals, reduces wait time and eliminates unnecessary travel.

You can also connect with the specialist more often, leveraging its expertise to guide your health better.

Not to mention, you can avoid unnecessary admissions and readmissions with the help of remote consultations and supervision, allowing you to manage health situations more effectively at home.

After all, when it comes to serious health issues, you want to consult with someone who knows you better.

Secured and contactless care

Even though COVID-19 is still in everyone’s mind, people still need medical care for more severe issues.

However, going to the doctor’s office during the pandemic may cause anxiety or risk of exposure to the virus, especially for patients who are immunocompromised or have pre-existing medical conditions.

In addition, many telemedicine services, including ours, offer a way to communicate with patients through private, secure connections.

We respect and value your privacy. We understand that health issues can be a sensitive matter. Thus, leveraging security compliances such as HIPAA and ISO27001 can provide peace of mind when it comes to sharing private information.

All in all — with telemedicine — it’s an excellent option for those looking for the care they want and need from the safety of their homes.

Telemedicine — it’s all about health and access

Telemedicine access

We hope that with this article, you can see there are many telemedicine benefits for patients. Ultimately, telemedicine removes a lot of barriers many patients face trying to get access to health and care they need.

From the comfort of your own home, telemedicine provides an opportunity for you to seek medical services remotely, similar to our services.

With WhatsDoc services, you instantly have access to reliable healthcare services ranging from medical to dental, veterinary and allied healthcare. If you still have questions, that’s okay! Feel free to contact us. We offer round-the-clock telemedicine attention at your fingertips.


1. Surge in patients choosing to see Docs via telemedicine

2. IHH healthcare rolls out telemedicine in Singapore and other key markets

3. COVID-19 Accelerates the adoption of telemedicine in Asia pacific countries

4. Telemedicine consulting:  A doctor online anywhere

5. Medspace